Water measured accurately, bills paid fairly
A national initiative implemented by the Ministry of Construction, Housing, Municipalities and Public Works in cooperation with Al Janoob Islamic Bank to replace conventional meters with smart meters in all governorates of Iraq except the Kurdistan Region.
Replacing estimation with measurement in every Iraqi home
The smart water meter installation project is an ambitious national initiative implemented by the Ministry of Construction, Housing, Municipalities and Public Works in cooperation with Al Janoob Islamic Bank. The project aims to replace old conventional meters with modern smart meters that provide accurate readings and advanced technology for managing water consumption.
This helps reduce waste and rationalise water consumption in all governorates of Iraq except the Kurdistan Region. The project includes installing smart meters capable of withstanding Iraq's harsh climate, together with the deployment of electronic point-of-sale devices in public markets, making electronic payment by bank card and smart device easier.
The project also establishes a customer service centre to receive complaints and respond to enquiries about bills and services. As for costs, the project offers citizens flexible payment plans, allowing the cost of the meter to be paid in convenient instalments so that everyone can benefit from the new services at the lowest possible cost.
Three pillars on which the project is built
Accurate smart meters
Modern, upgradeable meters that withstand Iraqi climate conditions, end arbitrary estimation and provide accurate readings aimed at rationalising consumption.
An electronic payment network
Point-of-sale devices in every governorate centre and directorate, ATMs in markets and public shops, and acceptance of bank cards and smart applications.
Subscriber service centre
A call centre in the governorate centre that receives complaints and answers enquiries about due and paid bills, 24 hours a day.
A partnership between the Ministry and the Bank
The Ministry of Construction, Housing, Municipalities and Public Works oversees the project through the water directorates in the governorates, while Al Janoob Islamic Bank finances it and operates its mobile teams and the electronic payment system.
Ministry of Construction, Housing, Municipalities and Public Works
The implementing body: recording subscriber data, supervising installation through the water directorates, and receiving payments at directorate centres.
Al Janoob Islamic Bank for Investment and Finance
The supporter and financier: mobile meter installation teams, points of sale and ATMs, and card and application payment channels.
All governorates of Iraq except the Kurdistan Region
The project is implemented in phases across the covered governorates, with mobile teams reaching city centres, districts and sub-districts in coordination with the water directorates.
Governorate office numbers- Baghdad
- Basra
- Nineveh
- Dhi Qar
- Babil
- Anbar
- Diyala
- Kirkuk
- Salah al-Din
- Najaf
- Karbala
- Wasit
- Maysan
- Muthanna
- Al-Qadisiyyah
Our teams in neighbourhoods, on rooftops and at meter boxes
Have a question about the smart meter or your bill?
Send us a message and the subscriber service team will reply as soon as possible, or estimate your bill first.